You can easily order your Christmas tree through our webshop. Choose the type of tree, the size, and your preferred delivery date. Payment is processed securely through Klarna, allowing you to pay with Swish, credit card, or invoice. You also have the option to pay in installments.

Once your payment is complete, an order confirmation with a unique order number will be sent to the email address you provided during checkout.
If you have any questions or concerns about your order, feel free to email or call us and reference your order number.

You cannot return the tree solely based on its appearance. On the rare occasions when a customer has been unhappy with the tree’s look, we have offered them the option to exchange it for a new one at our sales location at Hägerstens outdoor swimming pool.

If you are not satisfied with your tree, please contact us immediately, and we will find a solution.

You can cancel your order up until the day before delivery. A refund will be processed immediately through our payment service, Klarna. Please allow up to a few business days for the funds to appear in your account.

The lifespan of a Christmas tree is similar to that of a cut flower, as both lack roots to absorb water and nutrients. A bouquet of cut flowers is expected to last 4 days or more, which is also our guideline for the durability of our trees.

It is common for trees to shed some needles when brought indoors and the netting is removed. If needles fall from the lower branches, this is normal and does not mean the tree is shedding excessively. Even in the forest, trees lose some needles as they grow.

However, if the tree loses needles from the upper branches, it is not in good condition. To check, place a branch between your fingers and gently pull along the branch. If the needles fall off, the tree is shedding excessively and is not healthy.

If this happens, please contact us immediately, and we will come and replace your tree.

We want you, as a customer, to feel secure, satisfied, and confident when ordering a tree from us. That’s why Julgran.com offers a “Customer Satisfaction Guarantee.” This guarantee ensures that we will always deliver what you have ordered. If the delivery is incorrect or the product is damaged, you have the right to make a complaint. Additionally, as a customer, you can expect the tree to be of high quality, the delivery to be made at your desired time and address as closely as possible, and for your order and payment to be handled with the highest level of service.

Our terms and conditions include the right to complain, which covers goods that are faulty according to current consumer protection legislation. For a detailed description of your rights when ordering a tree from us, please refer to the Consumer Sales Act (1990:932).

If you live in Stockholm, all products in our range can be delivered directly to your doorstep.

For other parts of the country, selected products are available for delivery. For example, all our artificial trees can be ordered with home delivery. It’s simple and convenient!

You are also welcome to visit our tree warehouse in Hägersten to purchase your tree on-site.

Yes, we always deliver the tree directly to your doorstep.

Yes, for an additional fee of 300 SEK, we can help you set up the tree in its stand. You can select this service at checkout when choosing your delivery option.

You will receive an email reminder the day before we deliver your Christmas tree. If you live in Stockholm, you will also get an SMS with a tracking link to follow your delivery. The link will provide an estimated time of arrival (ETA) to your address.

Unfortunately, we cannot guarantee an exact delivery time. To save you from waiting at home, we will leave the tree outside your door if you’re not available. If you’re not home, we will send another SMS with a photo as confirmation that the tree has been delivered.

We deliver Christmas trees seven days a week, between 8 AM and 10 PM. You can select your preferred delivery day at checkout when placing your order.

You do not need to be home when the tree is delivered. Please ensure you provide the correct entry code so the delivery person can access your building. You will receive a tracking link when the delivery leaves our warehouse, allowing you to follow the delivery and communicate with the driver. The delivery person will bring the tree up and leave it outside your door. If you’re not home, we will send an SMS confirming the delivery. The tree usually benefits from spending some time in the stairwell, adjusting to the indoor temperature. If you expect to be away for an extended period, consider leaving a bucket of water outside your door to keep the tree hydrated without any stress.

You can easily change the delivery or pickup date up to 24 hours before your scheduled time.

To do this, simply send an email to info@julgran.com. Once we’ve read your email, we will send you a confirmation with your new delivery or pickup date.

If you place your order before 4 PM, you can select next-day delivery.

Yes, the tree always receives a fresh cut before we deliver it to you.

Julgran.com handles deliveries ourselves, ensuring highly reliable transportation. If any issues arise, we can always contact the driver directly.

You, as a customer, can also communicate with the driver through a link sent via SMS. For example, if you forgot to provide an entry code, you can send this information through the link.

If you live outside the Stockholm area, we use PostNord as our courier. This means we may not always be able to deliver your items the next day, even if you place your order before 4 PM.

We offer Christmas tree collection in Stockholm. You can add this service at checkout and select the date you would like us to pick up your tree. When you purchase this service, you’ll receive a code to use on our website to schedule the pickup. This allows you to pay for the collection at the time of ordering your tree without needing to decide the exact pickup date immediately.

The tree should be placed outside your door or building entrance, depending on your type of residence. When we deliver your tree, we include a tag to attach to the tree for pickup. The tag informs your neighbors of the pickup date and that the collection is handled by Julgran.com.

Thank you for helping us and the city recycle your tree into biochar and district heating. According to Stockholm Vatten och Avfall, the energy from your recycled Christmas tree is enough to run four loads of laundry.

Yes, absolutely! You can order tree collection through our webshop. Order Christmas tree collection here.

Yes, for an additional fee, we will come inside, remove the tree from its stand, and carry it out in a Barry sack. Order tree collection here.

You can easily change the time and date up to 24 hours before your delivery. To do this, simply send an email to info@julgran.com. Once we have read your email, we will send you a confirmation with your new delivery or pickup time and date.

We use Klarna as our payment solution. Klarna provides a Buyer Protection policy to ensure that you, as a customer, always feel secure when shopping with us. This protection is included with every purchase made through Klarna, guaranteeing assistance if something goes wrong with your order and ensuring you never have to pay for a confirmed fraud.

You can choose to pay via Swish, invoice, or credit card.

Yes, you can choose to pay with Swish, credit card, or via invoice.

Yes, once you pay for your Christmas tree, a receipt will be generated and immediately sent to the email address you provided during your purchase. The receipt includes our organization number and VAT details.

Choosing the right Christmas tree stand is crucial to prevent your tree from tipping over. That’s why we’ve created a guide to help you select the appropriate stand based on the size of your tree.

Take me to the guide!

Our classic Christmas trees, grown at our tree farm in Mölnbo, are organically cultivated. The entire farm (12 hectares) is organically certified by the County Administrative Board, which ensures that we meet the requirements to label our trees as organic.

Plant Cultivation Certificate EU 2022

Yes, we always give the tree a fresh cut before loading it onto the truck for delivery to the customer.

• Ensure the tree has a fresh cut
  Just like a cut flower, a Christmas tree needs a fresh cut to absorb water effectively. That’s why we make a fresh cut on your tree just before delivery. If you don’t bring the tree indoors the same day, it’s a good idea to make a new cut.
• Provide plenty of water during the first few days
  When the tree is brought indoors to a warm environment, it “thinks” it’s spring and starts replenishing its water reserves. During the first few days, the tree can drink up to several liters of water per day.
• Water with lukewarm water
  Follow the rule: “The tougher the plant stem, the warmer the water.” Water your tree accordingly.
• Avoid placing the tree in a very warm spot
  The cooler the location, the better the tree will thrive. Avoid placing the tree near radiators, stoves, or fireplaces.
• Mist the tree with a spray bottle
  Keep the tree moist by misting it with water when you water it.
• Be mindful of other plants in your home
  When you bring in a classic Christmas tree (not applicable to Nordmann fir), it emits ethylene gas. Potted plants and cut flowers can be very sensitive to this gas, which can cause them to wilt quickly. Therefore, avoid placing the tree directly next to other plants.

At our tree farm, we do not use pesticides or artificial fertilizers. We strive to power all motorized tools and machinery with alkylate petrol. Since 2021, we have also implemented a phase-out plan to replace combustion engine tools with electric ones.

Read more about our sustainability practices and environmental policy here.

We offer delivery of birch firewood to your doorstep year-round.

We also build traditional wooden fences. Feel free to email us for a quote: info@julgran.com

We offer our business and condominium customers the service of decorating Christmas trees for workplaces or outdoor areas. Unfortunately, this service is not available for private individuals.

Order a fully decorated Christmas tree for your office

Order an outdoor Christmas tree for your courtyard

We offer our business and condominium customers the service of setting up and assembling the Christmas tree.

For an additional fee at checkout, private customers can also receive assistance with setting up the tree in its stand.